Three steps to logging in

1. Click Accept on the "Cookie Policy" banner (if present)

We have been experimenting with different methods to inform customers that our site uses session cookies to establish a login and conduct sales in a way that complies with the EU General Data Protection Regulations (GDPR) act.  If a popup banner appears, you must click that you Accept our Privacy Policy, after which it will disappear. 

2. Enter your username and password, and click Login

If unsure about your user name or password, click the Forgot login? link and follow the instructions to have your username or a new password sent to the email we have on file for you. If you don't get the email, contact us for assistance using the Contact us Link at the bottom of the Home page.

3. Respond to any reCAPTCHA challenge

We have simplified this annoying little feature (which is a necessary evil that keeps automatic "robots" from creating multiple logins for some nefarious purpose.  At the present time, we simply ask you to click the "I am not a robot" box.  Once the green check mark appears, you should be able to log in. 

Note: if you didnt click Accept  the Cookie Poilcy banner, you may get a failed captcha error.

Still having trouble? Try using a Private window

Login trouble sometimes is caused by "stale" cookies on your computer.  The easiest way to get around this problem is to use your browser's Private or Incognito browsing mode. 

  • For PCs using Chrome, Brave, Edge, Vivaldi, Opera, and others, press Ctrl + Shift + N together. 
  • For Apple computers using these browsers, press Command + Shift + N together.
  • In Safari, choose File -> New Private Window
  • For Firefox, press Ctrl (or Command) + Shift + P together.

Using a Private window lets you log in without concern about old or stale cookies, since the browser always deletes them once the private window is closed.  However, using a Private window, you will accept the Cookie Policy banner every time you visit.

After following these steps, if you still experience problems, please contact us for assistance using the Contact us Link at the bottom of the Home page.